Dec 31, 2020RecipeRecipe The only recipe my mother left me was the Chinese chive and pork dumpling. During Christmas of 2016, I demanded she teach me how to make them and insisted that she write it down. I make her dumplings often, to feel as if she were still alive. I was…Personal Essay5 min readPersonal Essay5 min read
Published in AnswerLab User Experience (UX) Insights·Dec 21, 2018Should you design for anthropomorphism in AI?When conducting research on voice assistants and chatbots, some of the most frequently asked questions we received from clients and conference attendees focus on anthropomorphism. Namely, how should we handle anthropomorphism? For example: Should we give the digital assistant a stilted, computer-generated sound or a human sound? Does it even…Artificial Intelligence5 min readArtificial Intelligence5 min read
